How do I submit a CPE?

If authorisation has been given by your recruiter, you can submit them via our Online Timesheet Portal.

If you are submitting your timesheet via the online portal, we first need to obtain authorisation from your recruiter to have us enable the CPE area of the online portal for you. We can accept this authorisation from them via email to supportaus@oncoreservices.com. Once we have received this, we'll activate it and provide the following instructions to you:

It is important to note, that you are only able to use the Client Paid Expense claim facility to submit genuine claims for reimbursement. These must be accompanied by receipts for the corresponding value of the claim (full or partial). If you are to be paid an allowance, this will need to be set up as part of the payroll. Please let us know so we can take appropriate action.

Please find the below instructions for submitting Client Paid Expenses via the Online Portal for any new claims.

To Submit your Client Paid Expense Claims

Log into the Oncore Portal
Select Claim a Client Expense under the Work Entry heading
Select your relevant Contract, and click Add New Client Expense Claim
Set the date range to the period that your expenses have been incurred in, and click Add Client Paid Expense Item
Select the relevant expense type from the dropdown menu and enter the details relating to your expense. Please ensure you update the % work related to accurately represent the business use percentage of your claim, and provide a brief description of the expense
Click Save and repeat this process until all expense items relating to your claim have been added.
Under Upload Receipt, you must upload copies of your receipts and substantiating documentation for your claim by clicking Add File.

You can save your expense claim and return to it at any time while you are working on it, however, once your claim has been finalised, please click Submit Claim.

We recommend submitting any expenses before a timesheet, so that way, when your approver logs in to approve your timesheet, the expense claim is there to be approved also.

Once payment has been received from the end client for the expense claim we will process funds to you in the next available pay run. Please note that your receipt of the reimbursement will be based on the end client’s invoicing schedule and payment terms.