My workers don't use the Online Portal to submit their timesheets, how do they submit a client paid expense for reimbursement?
We can supply a manual sheet for the contractor to complete and have signed off by their approver and emailed to us for us to enter for them.
If submitting timesheets via an end client system, please check with the client to see if CPE's can be submitted via their online system. If they can be, please submit them to their system and once approved, Oncore needs to be provided with a copy of the approved CPE submission along with the receipt and we'll replicate it in our system to raise the invoice. If the CPE can't be submitted via the end client system, please send us an email requesting the CPE Excel spreadsheet that we will provide to the contractor. Once the contractor completes the Excel spreadsheet and includes the receipt, they need to have it approved by their approver and send it all to us at supportaus@oncoreserivces.com. We'll replicate it in our system to raise the invoice for payment.