How do I answer technical or security questions for a client tender? Can Oncore help me?

If you're partnering with Oncore, chances are you're leveraging our software and systems. It's likely you'll need some assistance if you're asked to complete IT questionnaires; here's how we can help.

Here's an overview of the information that we can provide:

  • Basic information that covers Oncore's technology and role in the service delivery that you are pitching for. This information is not exhaustive, and you will need to ensure that you're confident to provide responses on your agency's own technology stack, processes and business continuity planning.
  • Information regarding our ISO 27001 certification.
  • Information pertaining to our policies and processes.

Where can you find this information?

You can access the relevant information here in our IT Security Knowledge Base. This resource is regularly updated, but also password protected.

If you need to view this information, please email us at supportaus@oncoreservices.com and we'll be able to set you up with access.

You can also check out our article here that outlines your agency's responsibilities when it comes to tender submissions and IT security.