Contractor Management

• My worker's timesheet was approved after the cut off of midday Monday. Will they still get paid on time?
• My worker is saying they can't see any timesheets available on their portal to submit. Can you tell why there are no timesheets?
• I can't locate the online margin calculator, how do I manually calculate the invoice rate
• My worker wants to submit a timesheet for the week we have just started, when will they get access to that?
• Can a worker submit the next 3 weeks timesheets now?
• An approver is going away for 3 weeks and wants to approve the workers timesheets before they go. Is this possible?
• What time does pay land in a worker's bank account?
• How do I extend a worker's contract?
• Where can my worker find their payslips?
• My worker is saying the rate on the approved timesheet doesn't match their payslip,have they been paid correctly?
• My worker has incurred some expenses while on contract, how do they get reimbursed for that?
• How does my worker submit a CPE?
• My workers don't use the Online Portal to submit their timesheets, how do they submit a client paid expense for reimbursement?
• My worker has submitted their timesheet incorrectly, can they make changes to it?
• Can my worker change their bank details during their contract? How do they do that?
• A worker has moved addresses, how do they update their details with Oncore?
• I have engaged a worker who is on a visa, do I need to check that their visa allows them to work in Australia?
• How do my workers claim salary pacakaged expenses?
• How does my worker add extra funds to super?
• My worker is saying that they can't enter more than a certain number of hours or days on their timesheet. Why is that? Can I let them enter more?
• When do Income Statements become available?
• An extension for my worker was requested and they're saying that they don't have any timesheets available to enter just yet. Why is this?
• A worker has submitted their timesheet but now can't see it on their online portal. Where has it gone?
• When is super paid to my worker's nominated super fund?
• My worker is saying they haven't been paid.
• A worker has changed super funds, how do they let you know what the new fund is?
• A worker needs to update their tax selections on their TFN, how do they do that with Oncore?
• A worker can no longer find the active timesheet to submit. Where can they find it?
• A worker is saying they think they paid too much tax in their last pay
• A worker has finished paying their HECS/HELP, what do they do to update their tax details with you?
• A worker of mine is on a daily rate but only worked half a day, how do they submit a timesheet to reflect this?
• My end client has different projects for the worker to work on and it needs to be broken down on their timesheet. Can this be done?
• My end client has different projects for the worker to work on that need to be invoiced separately. Can this be done?
• My worker wants to salary sacrifice, what can they claim?
• My worker has a novated lease they need to transfer across for this contract
• Can I set a different pay cycle for 1 worker than what the others are being paid?
• My worker is on a fortnightly pay cycle but only got paid 1 week this cycle
• If an approver has approved a worker's timesheet late, when will they be paid?
• My worker is applying for a loan and needs to confirm their engagement, is this something you can provide?
• My worker has said that they can't see that HECS/HELP is being deducted from their pay. Is this something that they should see on their payslip?
• Has my worker submitted their timesheet correctly?
• Can my worker get paid early?