Worker Onboarding
- How does Oncore manage follow ups with my workers during the onboarding process?
- How will I know once my worker has been onboarded?
- How soon after completing the registration process will a worker receive their logins to the online portal?
- I sent a new worker through some time ago and they've made contact to say they don't have access to timesheets. What's going on?
- My worker has queried what they should select on the Basis of Employment question on the TFN. Full Time, Part Time or Casual
- One of my end clients has their own timesheet/invoicing portals. Can my worker use their online portal rather than Oncore's?
- I am engaging a new worker who has an ABN, but it looks like they're a sole trader, can I still engage them under this ABN?
- I am engaging a new worker who has an ABN, but it looks like it's a trust, can I still engage them under a Trust?
- I am engaging a new worker who has an ABN, but it looks like it's a partnership ABN, can I still engage them under this type of ABN?
- My worker doesn't want to supply their personal details or ID via the online registration link. Can you confirm that the details are secure?
- My worker doesn't want to consent to having their details shared with other parties once provided to Oncore
- My Pty Ltd worker doesn't have Professional Indemnity (PI) or Public Liability (PL) Insurance, can they use Oncore's?
- My worker is saying they are having issues accessing the Workpro Module.
- Where can my worker find the Token Code to complete Workpro?
- Where can my worker find their username and password for Workpro?
- My worker keeps getting looped back to the multiple choice questions on Module 11 of Workpro, why is that?
- My worker is saying they completed the Workpro module, but their profile shows another module still to complete
- How does my worker complete the OC01 module via Workpro?