Worker Onboarding

• How does Oncore manage follow ups with my workers during the onboarding process?
• How will I know once my worker has been onboarded?
• How soon after completing the registration process will a worker receive their logins to the online portal?
• I sent a new worker through some time ago and they've made contact to say they don't have access to timesheets. What's going on?
• My worker has queried what they should select on the Basis of Employment question on the TFN. Full Time, Part Time or Casual
• One of my end clients has their own timesheet/invoicing portals. Can my worker use their online portal rather than Oncore's?
• I am engaging a new worker who has an ABN, but it looks like they're a sole trader, can I still engage them under this ABN?
• I am engaging a new worker who has an ABN, but it looks like it's a trust, can I still engage them under a Trust?
• I am engaging a new worker who has an ABN, but it looks like it's a partnership ABN, can I still engage them under this type of ABN?
• My worker doesn't want to supply their personal details or ID via the online registration link. Can you confirm that the details are secure?
• My worker doesn't want to consent to having their details shared with other parties once provided to Oncore
• My Pty Ltd worker doesn't have Professional Indemnity (PI) or Public Liability (PL) Insurance, can they use Oncore's?
• My worker is saying they are having issues accessing the Workpro Module.
• Where can my worker find the Token Code to complete Workpro?
• Where can my worker find their username and password for Workpro?
• My worker keeps getting looped back to the multiple choice questions on Module 11 of Workpro, why is that?
• My worker is saying they completed the Workpro module, but their profile shows another module still to complete
• How does my worker complete the OC01 module via Workpro?