We call these expenses Client Paid Expenses (CPEs) and we can have them set up in our system for this.
If we hadn't received notification from the recruitment agency we would require approval first to be able to activate the client paid expense (CPEs) section of the portal to allow, as it is not automatically activated to ensure genuine claims. Once approval has been received we activate and send an email to the contractor with Instructions on how to submit.It's important to note if using Oncore's debt funded model CPEs are invoiced to the client and as CPEs aren't debt funded would require the invoice to be paid before processing funds back to the contractor, if there are extended payment terms or delays in payments this will delay CPE's being received back to the contractor, to assist in managing expectations.