My worker is saying they haven't been paid.

Oncore processes payroll twice a day every business day for our debt funded product.

There may be a few variables as to why a payment hasn't been processed. The most common is the timesheet hadn't or wasn't approved in time for payroll. Depending on the product agreement you have with Oncore if debt funded the payment will be processed the next business day after approval if non debt funded, processed in the next pay cycle. Please contact Oncore Support at supportaus@oncoreservices.com for a specific understanding of why a payment wasn't processed.